Personal trainers, therapists, stylists, voice coaches: whatever members need, Ten finds the specialists
Members have consulted Ten when looking for one-on-one expert assistance because:
- They like hiring experts to sort their issues out – whether it's dodgy French or a bad back – but don't have time to research practitioners.
- They know they need some kind of one-on-one training or therapy, but aren't sure what kind of practitioner would best meet their needs.
- They want to be booked in with an expert without having to spend their own time organising appointments.
Ten's sourcing expert Francesca Sheldon says:
'Members of Ten have incredibly busy lives and like hiring people to make those lives go more smoothly. We get a huge number of requests from members looking for an expert to work with them to reach a life goal, whether that's improving their public speaking, career direction, muscle tone or ability to relate to their kids.
'Ten not only finds psychotherapists but other kinds of practitioner, such as hypnotherapists, neuro-linguistic programming therapists and life coaches (we can tell you about the best career coaches and sex coaches in the business).
'Members are always keen to get sessions with the massage therapists and hair stylists we know and rate, but we also fix up appointments with new ‘gurus', as well as wardrobe consultants and personal stylists that work with the latest trends. Members who want to get fit ask us to arrange personal training and one-on-one pilates, yoga or army fitness classes.
'Finding specialists that help people out is a very rewarding part of my job ─ simple things, like finding someone who solves skin problems, can have massive ramifications for confidence. Choosing a therapist of any kind is a little like choosing a friend ─ there has to be chemistry between individuals. We keep detailed tabs on feedback from other members, which helps us match the experts to people.
'We can always find someone very, very good providing any service ─ we have to, because Ten members have such high expectations.
Insider tips:
- Members who'd like to learn a new skill often ask Ten to put them in touch with tutors. Members have recently been studying guitar, pure maths, French and Japanese.
- Ten's little black book is always up to date with the VIP practitioners in every field. We can book appointments with the best gurus, even at short notice.
- For facials, massages and beauty treatments, Ten has a stable of favoured practitioners, many of whom will come directly to members' homes and offices. One member recently booked a massage and a manicure at her hotel room at an hour's notice when the hotel spa was fully booked. Ten can also schedule a whole course of treatments so that members don't have to remember to rebook the therapist at the end of each session.
- Ten increasingly recommends personal image, wardrobe and style consultants to members.
- When it comes to medical specialists such as plastic surgeons, dermatologists, nutritionists or psychotherapists, Ten can't make specific recommendations. We can, however, carry out research for you on who gets the best feedback from clients and the most glowing independent and media reports. Ten can help book cosmetic treatments such as Botox and teeth whitening as a gift, having worked with the member to establish the best possible practitioner based on in-depth research.
Member feedback
One member, whose work as a journalist meant he was hunched over at his desk for much of his week, radically improved his posture in six months, thanks to a Ten-recommended personal trainer.
