Members have consulted us when looking for one-to-one expert assistance because:
- They like hiring experts to sort their issues out – whether it's not speaking good enough French or a bad back – but don't have time to research practitioners
- They know they need some kind of personal training or therapy, but aren’t sure what kind of practitioner would best meet their needs
- They want to be booked in with an expert without having to spend their own time organising appointments
Lifestyle manager Hannah Rech says: ‘Our members have incredibly busy lives and like hiring people to make things run more smoothly. We get a huge number of requests from members looking for an expert to work with them to reach a life goal, whether that’s improving their public speaking, career direction, muscle tone or ability to relate to their children.
‘We not only find psychotherapists but other kinds of practitioner, such as hypnotherapists, neuro-linguistic programming therapists and life coaches (we can tell you about the best career coaches in the business).
‘Members are always keen to get sessions with the massage therapists and hair stylists we know and rate, but we also fix up appointments with new ‘gurus’, as well as wardrobe consultants and personal stylists who work with the latest trends. Members who want to get fit ask us to arrange personal training and one-on-one pilates, yoga or army fitness classes.
‘Finding specialists that help people out is a very rewarding part of my job – simple things, like finding someone who solves skin problems, can have massive ramifications for confidence. Choosing a therapist of any kind is a little like choosing a friend – there has to be chemistry between individuals. We keep detailed tabs on feedback from other members, which helps us match the experts to people.
‘We can always find someone of a high standard, providing any service – we have to, because our members have such high expectations’.
Insider tips
- Members who’d like to learn a new skill often ask us to put them in touch with tutors. Members have recently been studying guitar, pure maths, French and Japanese
- Our contacts book is always up to date with the VIP practitioners in every field. We can book appointments with the best gurus, even at short notice
- For facials, massages and beauty treatments, we have a stable of favoured practitioners, many of whom will come directly to members’ homes and offices. One member recently booked a massage and a manicure at her hotel room at an hour’s notice when the hotel spa was fully booked. We can also schedule a whole course of treatments so that members don’t have to remember to rebook the therapist at the end of each session
- We increasingly recommend personal image, wardrobe and style consultants to members
- When it comes to medical specialists such as plastic surgeons, dermatologists, nutritionists or psychotherapists, we can't make specific recommendations. We can, however, carry out research for you on who gets the best feedback from clients and the most glowing independent and media reports. We can help book cosmetic treatments such as Botox and teeth whitening as a gift, having worked with the member to establish the best possible practitioner based on in-depth research
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